M

Mock Interview

Practice. Score. Improve.

Frequently Asked Questions

Everything you need to know about how the tool works, what you get with each plan, and how to fix common issues.

Basics

Start here

What is this tool?

An interview practice tool that generates personalized questions from your resume and job description, scores your answers (0-10), and tracks your improvement over time.

How does it work?

  • Upload your resume and paste a job description
  • Get tailored interview questions based on the role
  • Answer questions and get instant scores with feedback
  • Pro users can track attempts, compare answers, and see progress over time

Is this a chatbot or conversation simulator?

No. It's a structured practice tool: upload documents → get questions → submit answers → receive scored feedback. Not a back-and-forth conversation.

Will this guarantee I get the job?

No. This tool helps you practice and improve your answers through consistent feedback. You still need to prepare thoroughly and perform well in the actual interview.

Free vs Pro

Pricing

What's included in the free tier?

  • 1 interview per month
  • 3 questions per interview
  • Instant scoring (0-10) with feedback
  • Basic Job Match analysis (% only, no detailed strengths/gaps)
  • No saved history or attempt comparisons

Perfect for trying the tool or practicing once before a specific interview.

What do I get with Pro?

  • 10 interviews per month (vs 1 on free)
  • 10 questions per interview (vs 3 on free)
  • Can regenerate questions if you want different ones
  • Full Job Match analysis (%, strengths, and gaps)
  • Saved answer history and attempt comparisons
  • "Stronger version" of your answer rewritten for you
  • Follow-up question the interviewer would likely ask
  • Different interviewer personas (Drill Sergeant, Coach, GenZ Manager)

Pro costs $10/month for 10 interviews. Cancel anytime.

What are single-interview credits?

A one-time $2 unlock that gives you Pro features for a single interview. Great if you need Pro for one important interview but don't want a monthly subscription.

What are 'interviewer personas'?

Different interviewer styles that change how questions are asked and answers are evaluated:

  • Generic (free tier): Balanced, neutral tone
  • Drill Sergeant (Pro): Direct, strict, no-fluff evaluation
  • The Coach (Pro): Supportive, constructive, encouraging
  • GenZ Manager (Pro): Casual but serious, blunt feedback

This helps you practice adapting your answers to different interviewing styles.

Sessions & Questions

How it works

How are questions generated?

We analyze your resume and the job description to identify the role's seniority level, key requirements, and your relevant experience. Questions are then generated tailored to what you'll likely be asked.

Can I regenerate questions if I don't like them?

Pro users can regenerate questions as many times as needed. Free users get 3 questions once per session with no regeneration.

Can I rename or organize my interview?

Yes! All users can rename interviews and save multiple resumes for easy reuse. Go to the Account page to manage your interviews and resumes.

Why is free limited to 1 interview per month?

To prevent abuse while still letting people try the tool meaningfully. If you need regular practice, Pro gives you 10 interviews/month for $10, or buy individual interviews for $5 each.

Scoring & Feedback

How it works

How accurate is the scoring?

The scoring is consistent and useful for practice, not perfect. Think of it like a strict coach who evaluates you the same way every time—which is exactly what you need to measure improvement.

What feedback do I get?

  • Free: Score (0-10), feedback bullets, missed signals
  • Pro: Everything in Free + rewritten 'stronger version' of your answer + follow-up question the interviewer would ask

What if I disagree with my score?

That's fine! Use it as a signal to improve clarity. Ask yourself:

  • Did I answer the question directly?
  • Did I provide specific examples with metrics?
  • Was my STAR structure (Situation, Task, Action, Result) clear?
  • Could my answer be more concise?

The goal isn't to agree with every score—it's to get consistent feedback that helps you improve.

What is Job Match?

A percentage (0-100%) showing how well your resume matches the job requirements. Pro users also see specific strengths from their resume and gaps compared to the job posting.

Can I compare my attempts over time?

Yes, but only on Pro. You can compare multiple attempts side-by-side, see which improved, and track your average score across interviews.

Privacy & Data

Important

What data do you store?

  • Free: Resume, job description, generated questions, and current interview. Answer history is NOT saved.
  • Pro: Everything above + your answer history, attempts, scores, and interview progress for tracking improvement.

Is my resume data safe?

Yes. Your resume and answers are stored securely in Firebase with standard encryption. We use your data only to generate questions and provide feedback—nothing else.

Do you sell my data?

No, never. We don't sell your data to anyone, and we don't use it to train AI models. We may use your email for account-related messages or product updates. That's it.

Can I delete my data?

Not from the UI yet. If you need your data deleted, contact us via the Contact page with your account email and we'll handle it manually.

Troubleshooting

Help

I'm stuck on a loading screen or seeing weird errors

Try these in order:

  • Hard refresh the page (Ctrl+Shift+R or Cmd+Shift+R)
  • Clear your browser cache
  • Sign out and sign back in
  • Try a different browser or incognito mode

Still broken? Contact us with: (1) what page you were on, (2) what you were trying to do, and (3) what error message you saw.

Why did I get redirected to the login page?

You were logged out. The redirect preserves where you were going (e.g., /login?next=/sessions) so after logging in, you'll land back where you intended.

My PDF resume won't upload

Make sure:

  • File is a PDF (not Word doc, image, or other format)
  • File is under 5MB
  • PDF isn't password-protected or corrupted

If it still won't work, try converting it to PDF again using a different tool (Adobe, Google Docs, etc.).

Job Match shows 0% even though I uploaded my resume

This happens if the PDF text extraction failed. Try creating a new interview and uploading your resume again (don't use a saved resume). If it still shows 0%, contact support.

I bought a credit but it's not showing up

Stripe payments can take 30-60 seconds to process. Refresh the page and check your Account page. Still missing? Contact us with your payment confirmation email.

Still have questions? Use the Contact page and we'll get back to you quickly.